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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Jhonny Poaquiza

October 30, 2026

5 out of 5 rating by Jhonny Poaquiza
"100 % Recomendable, buena cobertura y precios!"
We responded:
"¡Gracias por tu reseña, Jhonny! Me alegra saber que estás satisfecho con la cobertura y los precios que ofrecemos. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
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Fadumo Saalah

October 26, 2026

5 out of 5 rating by Fadumo Saalah
"Paola helped me very well today, cheap prices."
We responded:
"Fadumo, thank you for taking the time to leave us a review! I'm happy to hear that Paola was able to assist you and that you're satisfied with our prices. We're always here to help if you need anything else!"
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TH Tran

October 22, 2026

5 out of 5 rating by TH Tran
"Jon was so efficient with setting it up, very responsive, and so fast! Appreciate your help"
We responded:
"Thank you! I'm glad Jon was able to assist you efficiently and quickly. We appreciate your feedback and are here if you need anything else!"
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John Andersen

October 22, 2026

5 out of 5 rating by John Andersen
"Parker was super helpful and incredibly easy to talk to. I had a lot of updates and questions about my policy and he was really patient and professional. He even did some math to figure out how to get the best deal for me. 10/10. Would definitely recommend!"
We responded:
"Thank you, John, for your review! I'm glad Parker could help with your policy updates and questions, making the process smooth and finding the best deal. We appreciate your recommendation! Reach out if you need anything else."
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Abdirahman Mohamed Muusa

October 22, 2026

5 out of 5 rating by Abdirahman Mohamed Muusa
"Thanks Jamaal for helping find me insurance"
We responded:
"Thank you, Abdirahman! I'm glad Jamaal was able to assist you in finding the right insurance. We appreciate your feedback and are here if you need anything else!"
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Jose Antonio Garcia

October 21, 2026

5 out of 5 rating by Jose Antonio Garcia
"Aridai Es Una Excelente Asesora con Respecto a Detalles, en mis Pólizas muy Clara y Explícita con Cada Detalle algo que en lo Personal no había Recibido en otras Agencias y se las Recomiendo con toda la Confianza del Mundo Porque es una Grandiosa Persona y muy Paciente"
We responded:
"¡Gracias por tu reseña, Jose Antonio! Me alegra saber que Aridai te ha brindado un servicio tan detallado y claro con tus pólizas. Nos enorgullece tener a alguien tan paciente y dedicada en nuestro equipo. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por recomendarnos!"
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Camron Shelton

October 21, 2026

5 out of 5 rating by Camron Shelton
"After nearly 21 years as a State Farm customer, I find myself writing a review I never expected to write: a heartfelt thank you and farewell as we begin an exciting new chapter of our lives in Scotland.

When we moved to Minnesota in November 2018, we became customers of Kim Nybo's State Farm office. What followed was nearly eight years of exceptional service, genuine kindness, and a level of personal attention that is increasingly rare these days.

**Insurance is something you hope you never need, but when you do, the people standing behind your policy make all the difference.**

And that is exactly what makes Kim Nybo and her incredible team so special.

Over the years, through life's changes, new vehicles, homeownership, and everything in between, this office has consistently demonstrated what outstanding customer service should look like. They have been responsive, knowledgeable, professional, and, most importantly, genuinely caring.

There is something incredibly reassuring about knowing that when you pick up the phone, you're not just another policy number. You're a person, and you're treated like one.

As someone who deeply values exceptional customer experiences, I can confidently say that Kim and her team have set a standard that many businesses could learn from.

Now, as we prepare to close on the sale of our Minnesota home and officially transition our lives to the United Kingdom, we are also preparing to close our State Farm policies. Not because of anything State Farm has done wrong, but simply because life has taken us across the Atlantic.

**And perhaps the greatest compliment I can give a business is this: after nearly 21 years, I'm not leaving because I want to. I'm leaving because I'm moving to another country.**

To Kim, Tiffany, and the entire team, thank you for the years of dedication, patience, professionalism, and genuine care. You have made a lasting impression, and we will always appreciate the role you've played in protecting the things that matter most to us.

If you're in Minnesota and looking for an insurance agency that understands the true meaning of service, relationships, and trust, I cannot recommend Kim Nybo's State Farm office highly enough.

**Five stars simply don't feel like enough.**

Thank you for being such a wonderful part of our Minnesota chapter. You have earned not just our business over the years, but our lasting gratitude and respect."
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Estella Nadia Chea

October 19, 2026

5 out of 5 rating by Estella Nadia Chea
"As far as I'm concerned the insurance agent she's great in explaining my coverage to me.
Thank you!"
We responded:
"Thank you, Estella, for your review! I'm happy to know that you found the explanation of your coverage helpful. Let us know if we can help with anything else!"
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Bahar Omar

October 15, 2026

5 out of 5 rating by Bahar Omar
"Thank you Jamaal Kim nybo office for helping with my insurance"
We responded:
"Bahar, thank you for taking the time to leave us a review! I'm glad Jamaal and our office could assist you with your insurance needs. We appreciate your support!"
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Angel Vivas

October 12, 2026

5 out of 5 rating by Angel Vivas
"Agradezco mucho la ayuda en la oficina de Kim, son muy atentos y me ayudaron a entender bien cómo funciona mis protecciones! Gracias! Recomendable 100 %"
We responded:
"¡Gracias por tu reseña, Angel! Me alegra saber que te sentiste bien atendido y que pudimos ayudarte a entender tus protecciones. Nos encanta poder ofrecer un servicio claro y atento. ¡Estamos aquí para lo que necesites!"
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Hoda Channel

October 7, 2026

5 out of 5 rating by Hoda Channel
"Very good service, amazing customer services! Thank you Ari"
We responded:
"Thank you, Hoda! I'm glad to hear you had a great experience with our customer service. Ari is a valuable part of our team, and I'll be sure to pass along your kind words. We're always here to help if you need anything else!"
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Victoria Norman

October 6, 2026

5 out of 5 rating by Victoria Norman
"Very responsive!"
We responded:
"Thank you for your review, Victoria! Let us know if you need further assistance!"
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Abdilahi ibrahim

October 6, 2026

5 out of 5 rating by Abdilahi ibrahim
"Thank you Kim office and Jamaal helping set up insurance"
We responded:
"Abdilahi, thank you for taking the time to leave us a review! I'm happy to hear that Jamaal was able to assist you with setting up your insurance. We appreciate your support!"
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Lars A

October 1, 2026

5 out of 5 rating by Lars A
"We just switched 100% of our insurance needs to the Kim Nybo agency and we could not be happier. Friends referred us to Kim who has been their agent for 25+ years. We had some complex insurance needs, and our rep Corynn did a fantastic job identifying solutions, being patient & responsive to my numerous questions and just making the process so simple."
We responded:
"Lars, thank you for taking the time to leave us a review! I'm glad to hear that Corynn was able to help with your complex insurance needs and make the process easy for you. We appreciate your trust in us and are happy to have you as part of our office family. Don't hesitate to reach out if you need anything!"
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Luis carlos Rojo

September 25, 2026

5 out of 5 rating by Luis carlos Rojo
"Muy buen servicio 100 % recomendado"
We responded:
"¡Gracias por tu reseña, Luis Carlos Rojo! Me alegra saber que estás satisfecho con nuestro servicio. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por recomendarnos!"
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Noemi Villa

September 25, 2026

5 out of 5 rating by Noemi Villa
"Muy buen servicio"
We responded:
"¡Gracias por tu reseña, Noemi! Me alegra saber que estás satisfecha con nuestro servicio. Estamos aquí para ayudarte con lo que necesites."
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Eduardo Gomez

September 18, 2026

5 out of 5 rating by Eduardo Gomez
"Exelente servicio, muy amable y comprensiva con mi situacion para mi aseguransa de auto :)"
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marco guaman

September 18, 2026

5 out of 5 rating by marco guaman
"Muchqs gracias por la ayuda, excelente servicio. 100 % Recomendo"
We responded:
"¡Gracias por tu reseña, Marco! Me alegra saber que estás satisfecho con nuestro servicio. Estamos aquí para ayudarte siempre que lo necesites. ¡Gracias por recomendarnos!"
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Bashir Hussein

September 18, 2026

5 out of 5 rating by Bashir Hussein
"Thanks to kims office and jamaal helping me find insurance"
We responded:
"Bashir, thank you for taking the time to leave us a review! I'm happy to hear that Jamaal was able to assist you in finding the right insurance. We appreciate your support and are here if you need anything else!"
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Maria Chaguan

September 17, 2026

5 out of 5 rating by Maria Chaguan
"Muchas gracias ala Kim.
Muy buenos precios y atención que con calma la Srta nos ayudó a entender mi seguro de protección. Gracias 100% recomendable"
We responded:
"¡Gracias por tu reseña, Maria! Me alegra saber que te sentiste bien atendida y que nuestros precios te parecieron buenos. Siempre estamos aquí para ayudarte a entender tus opciones de seguro. ¡Estamos para lo que necesites!"
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Khaliq

September 14, 2026

5 out of 5 rating by Khaliq
"Thank you jamaal and Kim nobody Office for helping find good insurance thank you again"
We responded:
"Khaliq, thank you for taking the time to leave us a review! I'm glad Jamaal and our office could help you find the right insurance. We appreciate your support!"
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Rick Pike

September 12, 2026

5 out of 5 rating by Rick Pike
"All the staff I've worked with at Kim's agency are helpful and responsive. We have several home, personal, and business policies, and Kim's agency has been very helpful with all of them. Tiffany was very helpful adding a new policy today."
We responded:
"Rick, I'm glad to hear our team members helped out with both your business and personal insurance needs. Thank you for the review."
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Rosa

September 11, 2026

5 out of 5 rating by Rosa
"Muchas gracias por la ayuda con mis dudas de la cobertura de mi poliza, muy muy recomendado 100%"
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Emma Sullivan

September 10, 2026

5 out of 5 rating by Emma Sullivan
"I worked with Tiffany Musolf and she was incredible. She got back to me in a timely manner, answered all questions I had, and was overall very helpful."
We responded:
"Emma, thank you for taking the time to leave us a review! I'm happy to hear that Tiffany was able to assist you so effectively. We always aim to provide timely and helpful service. Feel free to reach out if you need anything else!"
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Fabian Manobanda

September 3, 2026

5 out of 5 rating by Fabian Manobanda
"Muchas gracias por la información y explicación de cobertura ya que ayudo a entender mejor! Buen servicio"
We responded:
"¡Gracias por tu reseña, Fabian! Me alegra saber que la información y explicación sobre la cobertura te fue útil. Estamos aquí para ofrecerte un buen servicio siempre. ¡No dudes en contactarnos si necesitas algo más!"